Privacy Policy
This policy explains how we handle information when you use Urgent.ae. By using the site, you agree to this policy. If you do not agree, please do not use the site.
Who we are
Urgent.ae operates as a marketing and lead-generation platform in the UAE. We are not the on-site service provider.
General enquiries about this website may be sent to help@urgent.ae.
Information we may collect
Technical data such as IP address, browser type, pages viewed, and approximate region (via analytics or server logs).
Information you choose to send when you complete a form before opening WhatsApp (for example name, phone, location, or job description).
Records of which contact buttons or numbers you used (service/area routing).
How we use information
To operate and improve the website and measure marketing performance.
To pass your enquiry to an independent company when you initiate contact via call or WhatsApp — that company becomes responsible for how it uses your data from that moment.
We do not sell personal data as a standalone product; routing to partners is part of the service described on the site.
Third parties
WhatsApp, telephony providers, hosting (e.g. Vercel), and analytics tools may process data under their own policies.
Partner companies you contact may store and use your details for quoting, scheduling, and billing. Review their practices when you engage them.
Retention & your choices
We retain logs and form-related data only as long as needed for operations, security, and legal compliance.
You may stop using the site at any time. For data held by a company you contacted, contact that company directly.
Updates
We may update this policy. The latest version is always on this page. Continued use after changes means you accept the updated policy.